Privacy Policy

Last updated: January 19, 2022

Usify is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Usify. We will treat your personal data with the utmost respect. Our goal is to be as transparent and clear as possible, but if you have any questions, don’t hesitate to contact us.

This Privacy Policy applies to our website, and its associated subdomains. By accessing or using our website or services, you signify that you have read, understood, and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

This website may include links not operated or controlled by Usify. This Privacy Policy does not apply to any third-party websites and apps that you may use, including those to which we link in our websites or services. You should review the terms and policies for third-party websites and apps before clicking on any links.

We recommend that you read this page in full to ensure that you are fully informed about the way we collect, use, store, or otherwise process your personal information as well as your privacy rights.

1.   Usify’s Personal Data Processing on behalf of a Controller

Among other things, Usify works with digital services, service design and strategies for companies and organizations. In this capacity, we may collect, process, and provide personal data on behalf of you as our client. As our client, you are then the controller and therefore responsible for the lawful processing of the personal data that we collect. All applicable agreements and documentation related to the General Data Protection Regulation (GDPR) can be obtained from your designated Usify contact. You can also use the local contact credentials or the contact form on our Contact page.

2.   Usify’s Personal Data Processing for Marketing Purposes

Usify may process personal data for marketing purposes. The handling of personal data is controlled by the General Data Protection Regulation (GDPR) and associated legislation. We are obliged to provide you with the following information which explains in detail how and why we are processing your personal data and explains your legal rights.

Usify’s objective is to safeguard the protection of personal privacy and to implement all technical and organizational measures required to promote secure processing and storage of personal data, avoid data breaches, and facilitate compliance with relevant data protection obligations. This means, only workers within our organization who need to access the personal information as part of their job will be able to access your personal data.

 2.1 What personal data is processed

The information that may be processed is related to an identifier such as a name, email, IP address, location data as well as any information about department affiliation and position.

You may provide information about yourself in several different ways, such as when you fill out forms on the website, download documents and information or when you contact us in various ways. The personal data you may provide is for instance your name, organization, e-mail address, telephone number and business address.

When you use the website and our services, we may collect and process the following personal data:

Information about documents and information that you have downloaded. Behavioral information about website usage such as use of our services, response time for pages, any download errors, how you reached and left the service, and which pages you visited.

Device information such as network-level IP address, language settings, browser settings, time zone, operating system, platform, and screen resolution.

2.2 Purpose and lawful grounds for personal data processing

Customer feedback is an insight into what is working well about our products or services. That is why we may process your personal data for marketing purposes, such as studies, satisfactory surveys, offers or invitations. This enables us to improve our products, services, and customer support, and enhance your experience on the website. We may process your personal data in implementing secure solutions for authentication (signing-in users) and access to services.

The lawful basis to process personal data for this purpose is a legitimate interest in informing about our products and services and to offer various marketing activities to a selected target group for a certain period and to a limited extent. You have the right to ask us, at any time, not to process your personal data for marketing purposes.

2.3 Personal data processing based on legitimate interest

Purpose for personal data processing Legal basis for personal data processing
To be able to market and send direct mail to legal persons (companies and organizations) and their representatives. Information and offers may be provided by telephone, letter, e-mail, SMS and / or corresponding means of communication. To carry out the commitment as agreed with you or with the support of a legitimate interest.
For you to be able to contact us on the website, download documents or information, sign up for newsletters, events, seminars, and training and for us to be able to administer these. To carry out the commitment as agreed with you or with the support of a legitimate interest.
So that we can be helpful when you contact us. To carry out the commitment as agreed with you or with the support of a legitimate interest.
To be able to do market and customer analyzes, market research, statistics, and business follow-up, in order to develop and improve our services and products To carry out the commitment as agreed with you or with the support of a legitimate interest.

2.4 Personal data processing based on consent

If you have provided an active consent in another context, the consent constitutes the lawful or legal basis for processing representatives of potential and old customers. If you have voluntarily provided your personal data for a specific purpose and in connection therewith have been informed of the processing, you are deemed to have given your consent. You have the right to oppose personal data processing at any time and thereby revoke your consent.

2.5 Personal data storage limits

We store your personal data for as long as it is necessary with regards to the purposes of the process and if it is required according to statutory storage times. We may also save the information to safeguard our legal interests, for example in a legal process.

Regarding marketing purposes relating to a natural person, we reduce your stored personal data 12 months after you have ceased to be a customer or user, pending there are no legal requirements or other reasons to store the information for a longer period of time.

3.   How do we collect information?

Name and contact credentials are collected partly from external address sources and partly from the subject him/herself.

 4.   Transmissions and Recipients of Personal Data

To fulfill the above purposes, your personal data will be processed by us, and may also be disclosed to, and processed by, our service providers, such as IT providers or marketing partners such as newsletter programs. We may also disclose your personal information to specially selected partners, for example disclosing information about your search behavior on the website. We take relevant, technical, and organizational measures to ensure that information about your person is handled securely and with an adequate level of security when transferring or sharing to third parties.

Furthermore, your personal data may be disclosed if prescribed by law, regulation, or government decision.

We will not sell your personal data to third parties.

5.   Your Rights

Most personal data that Usify processes for its own part is linked to legal persons such as customers, suppliers and potential clients who are interested in our services. In addition, we may market and send e-mails (direct mail and information) to these legal persons. When you end your employment, or your job information changes, the processing is usually discontinued, and the personal data is erased.

As a representative of the company or organisation you work for (legal person), other rights than those described below relating to a natural person may apply in part.

As a natural person, you have the following rights regarding your personal data.

5.1 The Right of Access and Rectification

You have the right to access your personal data stored with us. You can always request a summary of the current available details held about you by our organization. If you notice any incorrect, misleading, or incomplete information about yourself, you can request a rectification of the data.

5.2 The Right to Restriction or Erasure

You have the right to have your data erased in certain specified situations (”the right to be forgotten”), for instance if the processing fails to satisfy the requirements of the GDPR. However, you cannot have your information erased if there are legal obligations for us to retain the information.

Further examples of how we may have the right to say no to your request are to live up to obligations that follow from accounting and tax legislation. The processing may also be necessary for us to be able to establish, assert or defend legal claims or document information, for example in an employment process. Should we be unable to comply with your request for erasure, we will instead, on your demand, prevent the personal data from being used for purposes other than that restricting its imminent erasure.

You have the right to have your data restricted in certain specified situations. For example, if you dispute that the personal data is correct, you can request a limited processing for the time we need to check whether the personal data is correct. If we no longer need the personal data for the stated purposes, but you need them to be able to establish, assert or defend legal claims, you can also request a limited processing of the data. This means that you can for instance request that we restrict your personal data instead of erasure.

5.3 The Right to Object Personal Data Processing

You have the right to object to the processing of your data on the grounds relating to your particular situation. We must then cease processing of the personal data unless we can demonstrate compelling legitimate grounds which override your interests, or the processing is for the establishment, exercise, or defense of legal claims.

5.4 The Right to Object Direct Marketing

You have the absolute right to object to the processing of your personal data for direct marketing at any time. This includes any profiling of data that is related to direct marketing. If you do not want us to process your personal data for direct marketing, you can report this to us. In each newsletter, you are informed about your opportunity to unsubscribe to further newsletters.

5.5 The Right to Portability

You have the right to move your personal data to another data controller: however, this right is limited to the following circumstance: Data which you have provided directly to us yourself; data which is used in order to fulfil a contract or is in preparation for a contract; the data is automated (ie this right does not apply to paper records).

6.   Cookies

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They enable us to estimate our audience size and usage pattern, store information about your preferences, and so allow us to customise our site according to your individual interests. Cookies also enable us to speed up your searches and to recognise you when you return to our site. They help us to improve our site and to deliver a better and more personalized service.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

7. Contact Us

Don’t hesitate to contact us if you have any questions or complaints regarding our processing of your personal information or this Privacy Policy. Use the local contact credentials or the contact form on our Contact page.

Any changes we may make to our privacy policy in the future will be posted on this page. The date at the top indicates when our Privacy Policy was last updated.